Lone workers make up 15-20% of the workforce, and they face an inordinate amount of risk. And statistics show lone workers aren’t always reporting incidents or close calls. It’s not easy working alone, and trying to keep your people safe when they’re offsite is just as hard. The key is learning to coach workers from the sidelines – teaching workers to adapt to human factors and hazards, appealing to their hearts and minds, and fostering a team mentality of trust and engagement. In this session, safety thought leader and award-winning NAFL defensive coordinator Jack Jackson will introduce you to practical leadership and communication skills you can use to connect with and motivate lone workers – expanding workplace safety culture beyond the facility. By learning to engage with people at the level of their hearts and minds, we can equip employees with lasting and effective tools that prevent the most common incidents and injuries around the clock.