The Story is in the Context: Evolving Beyond HOP and RCA

Root cause analysis has evolved from rigid, prescriptive methods to adaptive frameworks designed for complex systems. By integrating Human and Organizational Performance principles with modern RCA, we create a powerful approach that fosters collaboration and systemic learning. HOP establishes a foundation for open dialogue and diverse perspectives, while RCA provides the structure to organize insights, manage cognitive load and drive actionable results. This session demonstrates how an RCA methodology aligns with HOP principles, showing how skilled facilitation balances structure and improvisation. Together, they enable teams to explore deeper contextual and systemic contributors. As we shift from “finding root causes” to seeking broader contextual understanding, we redefine RCA to meet today’s challenges. You’ll leave with practical insights into harmonizing structure and openness for sustainable improvement.