Dirty Jobs: Continuous Improvement of Management by Walking Around

This session will explore the transformative power of “Management by Walking Around” for EHS professionals, focusing on cultivating empathy and effective communication in frontline leadership. Drawing on Malcolm Gladwell’s insights, we’ll emphasizes the importance of humility when engaging with teams. A structured DMAIC (define, measure, analyze, improve, control) approach emphasizes the role of timely, sincere and specific feedback in overcoming interpersonal, organizational and technological barriers. You’ll learn practical strategies for fostering trust and improving safety culture, understanding how hands-on leadership can drive meaningful change. We’ll conclude with actionable takeaways for building resilient, engaged teams.